Last updated: March 2026
Yanmar respects the privacy of contractors, fleet managers and engineers who contact us through yanmarheavy.com. This policy explains what we collect and how we use it.
When you submit an inquiry we may collect name, business email, phone, company name and project context (equipment class, digging depth needs, site country). Server logs may record IP address, browser type and pages visited for security and analytics.
We use inquiry data to respond to quote requests, route you to the correct dealer, improve product documentation and, where permitted, send worksite innovation briefings you opted into. We do not sell personal data to unrelated third-party marketers.
We may share inquiry details with authorized Yanmar dealers and service partners solely to fulfill your request. Processors hosting our forms and email systems act under confidentiality and data-processing terms.
Inquiry records are retained for as long as needed to complete the commercial relationship and meet legal record-keeping obligations, then deleted or anonymized according to internal schedules.
Depending on your jurisdiction you may request access, correction or deletion of personal data we hold. Contact [email protected] or use the contact form.
We apply administrative and technical controls appropriate for B2B inquiry data. No method of transmission over the Internet is perfectly secure; please avoid sending passwords or payment card numbers through the inquiry form.